Welcome to the 53 Degrees North website. We sell our products to you subject to the terms and conditions listed here. Please read them carefully before using the website. By using this website, you signify your agreement to be bound by these terms and conditions.

PLEASE NOTE THAT DUE TO SEASONAL DEMAND AT CERTAIN TIMES OF THE YEAR WE CANNOT GUARANTEE NEXT DAY DELIVERY, HOWEVER WE ENDEAVOUR TO DISPATCH ALL INTERNET ORDERS ASAP. IF THERE ARE ANY ISSUES WITH YOUR ORDER WE WILL CONTACT YOU VIA EMAIL.

ONLINE PRICING

We continuously run price led discounts on our website. These discounts and promotions vary from month to month. All discounts and promotions are valid online only and do not extend to our stores in Carrickmines, Blanchardstown and Cork. All discounts and promotions exclude the following brands: Regatta, Go Pro, Victorinox, Garmin, Gerber, Jet Boil, Leatherman, Led Lenser, Leki, Nikwax, Pac Safe, Sigg, Suunto and Zippo. All discounts and promotions exclude all equipment, accessories and gadgets. 53 Degrees North retain their right to withdraw any discount or promotion at any time without notice.

SITE CHANGES

Our goal is to keep this website fresh and exciting. We create timely editorial to replace content that becomes out-dated or out-of-season, and move and expand portions of the site. We cannot guarantee that something you may have seen on a previous visit will still feature on our website when you visit again. We reserve the right to make changes to the website without prior notice.

PRODUCT DISPLAY

We have made every effort to display the products featured as accurately as possible. However, the colours we use, as well as the display and colour capabilities of your particular computer monitor, may greatly affect the colours you actually see on the screen. 53 Degrees North cannot be held responsible for any limitations of your monitor and cannot guarantee that your monitor's display of any colour, texture, or detail of merchandise will be accurate/the same as the actual product.

PRODUCT AVAILABILITY

Many (but not all) of our featured items are also available in stores in limited quantities and because of their limited availability, stock may not be replenished. Please note that not all stock will be available in all of our stores and we recommend that you telephone the relevant store to check availability of the product before making a visit or purchasing online.

KNIVES

Knives may only be sold to persons over 18. Proof of age may be requested when ordering either of these products. We will not deliver knives to anyone who is, or appears to be, under the age of 18, as applicable. By accessing this website you agree to the full terms and conditions covered herein.

WEBSITE ERRORS

We endeavour to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability. We try to ensure that all pricing on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price. We present our content 'as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

WEBSITE ACCESS

Given the unpredictability of technology and the online environment, 53 Degrees North does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. As a visitor to, and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment employed in connection with your use of our site. In effect, you agree that your access will be subject to these terms and conditions and that such access is undertaken at your own risk. 53 Degrees North shall not be liable for damages or losses of any kind that you may incur from your use of or inability to access this site.

YOUR ACCOUNT

If you use the website, it is your responsibility to ensure the confidentiality of your account and password and that no unauthorised persons have access to them. You agree to accept responsibility for all activities that occur under your account or password. You should let us know immediately if you believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that your personal details are up-to-date and inform us immediately of any changes to the information that you provided when registering. 53 Degrees North reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, you will not be charged.

EVENTS BEYOND OUR REASONABLE CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.

WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

GOVERNING LAW AND JURISDICTION

These conditions are governed by and construed in accordance with the laws in the Republic of Ireland. Nothing in these terms and conditions will be deemed to affect your statutory rights. 'By using this site you are agreeing to these terms and conditions'. You agree, as we do, to submit to the non-exclusive jurisdiction of the Irish courts.

LIABILITY STATEMENT

Climbing, mountaineering, hill walking, skiing, snowboarding, surfing and other related activities are potentially hazardous. It is the individual's own responsibility to learn and understand the proper techniques associated with safe participation in these activities and to fully accept and assume all risks, damages, injury or death which may result from the use of the items posted on the 53 Degrees North internet site.

REGISTERED OFFICE

Registered address: 53 Degrees North, Unit 3, The Park, Carrickmines, Dublin 18, Ireland. VAT number IE 4816744K and company registration number is 124426.

Shipping and Delivery

Unfortunately, we do not deliver Kayaks, Surfboards, Knives or Bicycles, they can be purchased online but must be collected in-store.

Shipping Options
Shipping is currently FREE on all orders over €49/£49 to addresses in the Republic of Ireland, Northern Ireland and the United Kingdom. We currently only ship to these European countries at a rate of €10 per order - Austria, Belgium, Denmark, Finland, France, Germany, Netherlands, Portugal, Spain and Sweden. Depending on stock availability, all orders will be shipped within 1 to 7 working days (unless otherwise advised). Please note that shipping times are affected by busy periods of the year (Xmas, etc) please allow extra time for your order to arrive during these periods. Delivery will be made between 8.00am - 5.00pm Monday to Friday.

Delivery Process
Signatures & No-one at Home If the recipient is in, our carriers will always ask for a signature. If there is no-one at home, the carrier will attempt to leave the delivery with a neighbour. The carrier will leave a card with details of where the delivery is or how a new delivery may be arranged.

Tracking Order
We will email you when we despatch your order, giving you a note of your orders tracking number. You will then be able to check the status of your order at the following link: An Post Tracking

Additional
Please note that at certain times of the year (Christmas, Valentines Day etc) when demand is high you should allow extra days for shipping.
If you have a query regarding shipping, please do not hesitate to contact us.

Privacy & Security

Please view our Privacy Policy section for full details.

Cancellation

To make a cancellation after an order has been placed, please contact us on 00353 1 824 9156 and ask for the web orders department.

Returns & Replacements

Here at 53 Degrees North we want you to be delighted with every purchase you make. Accordingly, you may inspect the goods as if you were in one of our stores. However, whilst you are deciding whether to retain your purchase, you do have a statutory duty to take reasonable care of our goods. Therefore, please do not damage the goods whilst you inspect them or try them on for size (this also includes the packaging where it forms part of the goods, for example, boxed garments and gift items). You must ensure that you return the original undamaged packaging along with the item's you are unhappy with. Please note for health and safety reasons that all footwear must be returned in a clean and dry condition. We will not accept footwear in any other condition.

How To Make A Return
In the event that you are not satisfied and you wish to return a product, you may do so within 14 days of the dispatch date to any 53 Degrees North store and we will refund you in full via the original payment method used or if you return your purchase after this period but within 28 days, you may exchange the item for other merchandise or a 53 Degrees North Gift Voucher to the value of the item. You can return the item to either store personally or you can post it to:

Web Order Returns, 53 Degrees North, Unit 428, Retail Park 3, The Blanchardstown Centre, Dublin 15, Ireland

Refunds Policy
We process refunds on Wednesdays and Fridays. Due to certain banking procedures, please allow up to 5 working days for your refund to show in your account.